Suzannah had a fun time choosing fixtures and fittings for their bathroom reno at their local Mico branch.

Back in February, to celebrate World Plumbing Day, we held a prize draw to offer the services of a Master Plumber for a Day. As you can imagine, the lockdown and subsequent restrictions delayed the big day but, this August, Suzannah and Thomas Wansbone were thrilled to receive 8 hours’ plumbing work for free—which started as a simple switch to gas evolved into a whole bathroom renovation!

“There have been so many things about our wee house that have bothered us since we moved in but that we have always felt too scared and ignorant to do anything about to fix or change as complete renovation rookies,” says Suzannah. “Winning the Master Plumber for the Day was the kick in the pants we needed and it motivated us to say, ‘Well why stop there...?’”

The couple were pleased to upgrade their bath and add new tapware. A new basin and vanity completed the “sparkling new space”.

Suzannah and Thomas were very impressed by the helpful, hardworking and friendly approach from plumber Tim at Tauranga-based Pipe Masters and Brittany in the office team. “We couldn't have asked for a better crew to take us on our first reno experience. The whole process has given us the confidence to take on other projects in the house and we could not be more grateful to have a sparkling new space to enjoy,” she says.

“Having such a capable plumber to guide us through was definitely a huge part of the reason why the whole things was so positive, easy and stress-free. We knew having a Master Plumber gave us an assurance the work would be done to a very high standard and knowing that Tim had the credentials was definitely a significant factor in our confidence.

“We also appreciated the amazing communication from both Tim and Brittany. We always knew what was happening and they both made the choosing of fittings much easier too!”

The couple’s visit to Mico came with a shopping list from Tim and the assistance of the store staff, who guided them in their choice of tapware, vanity and mixers, which Suzannah says was a lot of fun—though they were glad to have some help with so many options available.

The couple couldn't be more happy with their bathroom and are now excited to take on some more challenges. “Thank you so much for choosing us as the winners and for helping us gain a new bathroom, unlimited hot water and confidence!” says Suzannah.