Quality assurance

With our Quality Assurance programme, customers can be assured their Master Plumber is a step above.

New applicants to Master Plumbers, Gasfitters & Drainlayers NZ undergo a review to ensure their business practices meet the high standards required by this respected trade organisation before being accepted for full membership.

Independent reviewers assess knowledge of:

• relevant legislation
• health and safety processes
• serviceability of equipment
• business practices, eg complaints processes and terms and conditions of trade.

Master Plumbers is there to support members where necessary to help them achieve standards of excellence in every area.

Open the documents below for more details about the programme and what the review considers.

• Quality Assurance Programme (PDF, 250kb)
• Quality Assurance Review (PDF, 111kb)

MASTER PLUMBERS – THE QUALITY MARK